Error 53: When Apple prohibits repairs outside its own stores

The error 53 is one of the worst error messages an iPhone user can see displayed on their phone. Indeed, it occurs especially when the iPhone was repaired outside an Apple Store or shop authorized by the Apple brand. The cause: a risk to the security of the fingerprint sensor according to Apple.
Apple bouton homeThe screen of an iPhone and its fingerprint sensor

Error 53 has been around the web this weekend. This error may appear on the phone when restoring or updating an iPhone and then prevents its use or data recovery. The only solution is to revert to the fund, in making the exchange of the phone, charged between 320 and 350 euros depending on the model, even under warranty.
Indeed, in the vast majority of cases, the error 53 is the result of a repair screen made outside the Apple network using a neighborhood shop or with its own screwdriver and little elbow grease.


A history of fingerprint sensors

Rather, the error occurs when the physical button (which houses the fingerprint sensor) original has been changed, which is the case when the repairman did not bother to remove the original button on the screen during the exchange of the latter. The iPhone's motherboard do not mark the signing of the original sensor and then refuses to work unless the repair was carried out by an authorized repairer can reprogram the motherboard. What seems possible in theory but not in practice.
Touch ID

The result of an update

The story came out this weekend in favor of an article published by the Guardian. But in fact, this problem arises since the arrival of iOS 9 in September 2015. This is the update that made obsolete all iPhone whose physical button had not been changed in the rules art Apple, that is to say all Apple customers who did not want to pay hundreds of euros for the repair of a broken screen.
Apple defends itself on its website stating that "if your iOS device has Touch ID, iOS verifies that the Touch ID sensor corresponds to the other components of your device during the update or restore. This check ensures the security of your device and iOS features associated with Touch ID. " Apple therefore uses the argument of safety is admissible since a repairer not approved could install sensors or unsecured able to undermine the security of iOS.

Poor communication

However, there is a real communication problem at Apple. The company would at least have warned customers that upgrade to iOS 9 would block the terminals with a physical button was changed outside the official network. Customers that are blocked after the update can no longer use their phone or recover their data.
The only solution is to recover the original button, or change its iPhone at an Apple Store, outside the framework of the guarantee. A closed system may have benefits such as security and ease of use, but we have now established that it can complicate the lives of users and customers who use a slightly different path than outlined by the company .

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